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The Central Operations (COPS) for the POS Business Unit is in Chennai, India and leverages the investments made by the ATM Business Unit. Run 24x7, the COPS for POS manages key activities that ensures smooth and un–interrupted services to the merchant establishment.
The key activities include:
The help desk executives in COPS can also be reached through a nation–wide toll free service.
Key services include
UKPT (Unique Key Per Terminal) is an automated secured key injection solution for Point Of Sale terminals while preparing the terminals for deployment. The solution achieves Unique Key Per Terminal in a secure fashion where keys are generated using HSM and are injected into the terminal without any manual intervention.
No clear keys are transferred in this whole process over the network. This fulfills Visa's requirement to overcome manual intervention in case of Key Generation and Injection to the POS terminals.